Frequently Asked Questions
Everything you need to know about your FELLA SWIM order.
How do I find my perfect fit?
We recommend checking our detailed Size Guide located on each product page. Our swimsuits are designed with high-quality Italian fabrics that offer a firm, supportive fit; if you are between sizes, we suggest sizing up.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic express shipping takes 1-3 business days, while international shipping generally takes 5-10 business days depending on your location.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in original condition, unworn, unwashed, and with all hygiene liners and tags intact.
Do you ship internationally?
Yes, FELLA SWIM ships worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
How should I care for my swimwear?
To ensure the longevity of your pieces, hand wash in cold water with mild detergent after use. Avoid rough surfaces, do not tumble dry, and always dry in the shade to prevent fading.
Can I change or cancel my order?
Once an order is placed, it is processed immediately to ensure quick delivery. Therefore, we are unable to guarantee changes or cancellations, but please contact our support team as soon as possible.